SUPPORT & FAQs

Find answers to common questions about digital humans, technology consulting, and our platform

Phone Support

24/7 technical assistance

1-800-HUMN-HELP

Email Support

Detailed technical help

support@humn.ai

Live Chat

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Frequently Asked Questions

Digital humans are AI-powered virtual beings that can interact, communicate, and perform tasks in digital environments. They use advanced machine learning, natural language processing, and computer graphics to create lifelike interactions. Our digital humans can be customized for various applications including customer service, education, entertainment, and virtual assistance.

Our platform offers extensive customization options including appearance, voice, personality traits, knowledge base, and behavioral patterns. You can modify physical features, clothing, expressions, and even create unique backstories. Advanced users can also integrate custom AI models and training data.

We provide comprehensive technology consulting including AI strategy development, digital transformation planning, custom software development, system integration, and technology audits. Our team specializes in AI implementation, cloud migration, and emerging technology adoption.

Project timelines vary based on scope and complexity. Small assessments typically take 2-4 weeks, while comprehensive digital transformation projects can range from 3-12 months. We provide detailed project timelines during our initial consultation phase.

Digital humans require modern hardware with GPU acceleration for optimal performance. Minimum requirements include 8GB RAM, dedicated graphics card, and stable internet connection. For enterprise deployments, we recommend cloud-based solutions with scalable infrastructure.

We provide comprehensive APIs, SDKs, and integration tools. Our technical team offers full support for integration with CRM systems, websites, mobile apps, and enterprise platforms. We also provide detailed documentation and training for your development team.

We offer flexible pricing including one-time purchases, subscription models, and enterprise licensing. Digital human pricing starts at $99/month for basic models, with premium and custom solutions available. Consulting services are priced based on project scope and duration.

Yes, we offer a 30-day money-back guarantee for digital human purchases and a 14-day free trial for new customers. Enterprise clients can request extended evaluation periods. Consulting services include satisfaction guarantees with milestone-based payments.

Getting started is easy! Create an account on our platform, browse our digital human marketplace, or schedule a consultation for custom solutions. We offer onboarding support and training to ensure successful implementation.

We provide 24/7 technical support, comprehensive documentation, video tutorials, and community forums. Premium customers receive priority support with dedicated account managers. We also offer training workshops and certification programs.